Privacy Policy

Updated 06/06/2020

Privacy Policy

We invite you to read with careful intentions this document. For any question on this document, or from a general perspective on the collect and the treatment of your personal datas by the company Growster, please contact us at hello@leadjet.io

1) Preamble and scope of applications

The company Growster puts a significant matter into ensuring the security and the confidentiality of your personal datas, and enjoys a deep concern on protecting the privacy of its users.

The privacy policy has for objective to define the applying rules regarding the collect and the treatment of personal informations. A personal information is defined as any information capable to identify a physical person such as the first name, the last name, the mail address, an image, an IP address or a location data.

Our privacy policy aims to detail the personal datas we collect and treat through our website, the reasons we collect and treat these datas, the way we use these datas and the features proposed to help you access and update your personal datas.

Our privacy policy is part of our Terms of Use regarding the website leadjet.io. This privacy policy applies to all users coming to our website, without any distinction.

Our privacy policy does not apply to the services proposed by third-parties using our services, exploiting websites owned by partners of the company Growster. We deny any responsibility in the way these third-parties use the personal informations of our users.

2) Consent

By filling the box "I accept the Terms of use and the privacy policy" you confirm as a user your full knowledge of our Terms of use and our privacy policy without any restriction or any reserve. If you disagree with any of these legal terms, you are free not to use our services (in case of modification of any of these terms).

Our privacy policy may change, establishing that any diminution of your rights shall not be applied without your consent. Indeed, we engage ourselves to publish the future versions of our privacy policy on our website leadjet.io, and will alert you through an e-mail about the different changes undertaken.

From a general perspective, our privacy policy remains accessible through our website leadjet.io.

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

To send you marketing and promotional communications.

We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

3) Responsibility of personal data treatment

The treatment of personal datas that belong to users of the website leadjet.io follows the french rule, notably the law "numéro 78-17 of du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés dite Loi informatique et Libertés".

The corporation responsible according to the present law of personal data treatment of users from the website leadjet.io is : Société Growster - RCS Romans-sur-Isère under the number 882 838 295 - 265 allée des sapins - 26500 - Bourg-les-valence

As the Growster corporation, we engage ourselves to comply to any disposition of this law, to realize a legal, transparent and loyal treatment of personal datas from our users. To realize a treatment for determined and explicit objectives, and not to treat any personal data in illicit process in regards to the french law, for a time period that does not exceed the requested objectives for which those personal datas have been collected.

4) Categories of personal data collected and treated on the website leadjet.io

a) Personal data the user communicates to the Growster corporation

When a user subscribes for using our services, the following data is collected and managed: email, first name, last name, login, password, postal address, country, telephone number, IP address(es) and domain name.

By connecting on our website, the following data is collected and managed: log-on data and browsing data where you authorize it, order history, complaints, incidents, information on subscriptions and messages on our site. Some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).

The data submitted should not include any sensitive personal data, such as government identifiers (i.e. social security, driving licence, or taxpayer identification numbers), complete credit card or complete personal bank card numbers, medical records or particulars connected with applications for care or treatment associated with private individuals.

Some informations are mandatory (stressed by an asterisk), others are optional as presented during the onboarding process.

In the context of using our services, Leadjet has no access to messages you enrich into your CRM using our services. We have access to profiles and companies names you add into your CRM through IDs of CRM contacts.

b) Cookies

A "cookie"  is a proof of connection which designates a text file that can be saved in a dedicated space on the hard drive of your terminal (computer, tablet, or smartphone), on the occasion of the consultation of a service accessible online. A cookie allows its issuer to identify the terminal in which it is registered, during the period of validity or registration of the cookie. The cookie therefore does not identify you as such; it is used to record your navigation information on the leadjet.io website.

A cookie is not used to gather your personal data without your knowledge but instead to record information on site browsing which can be read directly by Leadjet on your subsequent visits and searches on the site.

By default, cookies are installed automatically (with the exception of those cookies needed to run the site and Leadjet’s services, and you are informed of their installation by a banner). In accordance with the regulations that apply, Leadjet will require your authorization before implanting any other kind of cookie on your hard drive. By default, browsers accept all cookies.

The deposit and reading of cookies on your terminal requires your prior consent, by clicking on "I accept". However, you can configure your browser to refuse cookies or customize cookie settings by clicking on a "Learn more" link. If you accept the use of cookies, your agreement will be valid for 13 months. It will then be necessary to renew your agreement at the end of this period.

The User can choose to decline acceptance of all cookies, but your ability to browse certain pages of the site may be reduced. The cookies used by Leadjet are intended to enable or facilitate communication, to enable the services requested by users to be supplied, to recognize users when they re-visit the site, to secure payments which users may make, to register the language spoken by users or other preferences necessary for the service requested to be supplied.

In the case the User declines acceptance of all cookies, the Growster corporation denies any responsibility for the consequences due to a decreased quality of web navigation, as a consequence of our inability to register the necessary cookies for enabling a full navigation on our website leadjet.io

Leadjet also uses analytics and tracking tools to measure website and digital data to gain customer insights, to carry out analyses on browsing experience so as to improve content, and to send targeted advertisements.

When you access third party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Leadjet’s services (partners or other third parties supplying content or services available on the Leadjet site) and are responsible for the cookies they install and it is their conditions on cookies which apply. Leadjet assumes no liability in regard to the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third party sites with regard to their use of cookies.

5) Conditions of personal data treatment

a) Purposes of processing and legal basis

The principal purpose of collecting your personal data is to offer you a safe, optimum, efficient and personalised experience. To this end, you agree and accept that we may use your personal data to:

  • provide our services and facilitate performance, including verifications relating to you;
  • resolve any problems so as to improve the use of our site and services;
  • personalise, assess, and improve our services, content and materials;
  • analyse the volume and history of your use of our services;
  • inform you about our services as well as our partners’ services and/or promotional offers;
  • prevent, detect and investigate any activities that are potentially prohibited, unlawful or contrary to good practice and ensure compliance with our terms of use and sending policy;
  • comply with legal and regulatory obligations.

We use the personal data submitted to us only in accordance with the applicable data protection legislation.

For our clients who have signed up on our website, we processes your personal data for the performance of the contract between us to provide our services.

For our newsletter, use case studies and marketing material sign ups, we process your personal data based on the express consent you provide for this specific purpose.

B) Personal data retention period

Leadjet collects your personal data for the requirements of carrying out its contractual obligations as well as information about how and when you use our services and we retain this data in active databases, log files or other types of files so long as you use our services.

Leadjet only stores your data for the time needed to provide to you our services, and in no event no longer than 3 months after closing your account (unless otherwise required by law). You are able to access your personal data for as long as you hold an active account with us and for a period that varies depending on the type of data concerned.

However, we may keep certain information for a period after the closure of your personal account in order to meet our legal, accounting and tax obligations and in particular, in order to prevent possible illegal behavior after the deletion of your personal account (reuse of your old account by a third party). In this case, your data will be deactivated and will no longer be accessible online.

6) Third party disclosures

a) Prevention of personal data disclosure to third parties

We undertake not to disclose to third parties the information and Personal Data that you communicate to us. This information and Personal Data are exclusively used by our internal services and will in no case be sold or sold to third parties without your express prior agreement.

b) Disclosure for external treatment purposes

Your information and personal data may, if necessary, be transmitted to third-party subcontractors involved in the provision of our services (technical and accommodation providers, customer follow-up and satisfaction surveys, management of security incidents or fraudulent activity , etc.).The Growster corporation undertakes to communicate your information and personal data only to authorized and trusted service providers, who process them on our behalf, according to our instructions and in accordance with this privacy policy and in compliance with any other appropriate measure. security and privacy.

C) Disclosure for legal and security purposes

Your information and personal data may be disclosed to a third party if the Growster corporation is forced to do so by law, a regulatory provision, or a court order, or if this disclosure is made necessary for the purposes of an investigation, injunction or legal proceedings, on national territory or abroad.Similarly, we may be required to share your information and personal data with companies, councils or third parties in order to:Enforce the Privacy Policy and the Terms of use of the leadjet.io site in force, including to note any breaches thereof;Guard against any infringement of the rights, property or security of the Growster corporation and its users, in application and in compliance with the law.

Personal data relating to you collected on our website are destined for Leadjet’s own use and may be forwarded to Leadjet’s partner companies so that we may obtain assistance and support in the context of carrying out our services. Leadjet ensures that it has in place clear data protection requirements for all of its third party providers.

7) Security

a) Respect of Industry standards

Within the framework of its services, Leadjet attributes the very highest importance to the security and integrity of its customers’ personal data.

Thus and in accordance with the GDPR, Leadjet undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorized circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorized persons.

To this end, Growster and its technical and hosting service providers have deployed appropriate measures to ensure the integrity, confidentiality and security of your Personal Data (in particular via compliance with ISO standards). However, we cannot guarantee that your communications and other Personal Data will not be intercepted or disclosed by a third party.

B) In case of a security breach

In the event a breach of security were to affect you, Leadjet undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralise the intrusion and minimise the impacts. Should you suffer any loss by reason of the exploitation by a third party of a security breach, Leadjet undertakes to provide you with every assistance necessary so you are able to assert your rights.

Any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that Leadjet will take all measures, including filing a complaint and/or bringing court action, to preserve the data and the rights of its users and of itself and to limit the impacts.

C) Your data protection rights

In accordance with the French Data Protection Laws and the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us a support ticket directly on the support chat (either on the website or on the app) or, by sending an email at support@leadjet.io Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.

D) Location of data storage

The host servers on which Leadjet processes and stores its databases are located exclusively within the European Union.

Leadjet will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.

E) Responsibility in case of abuse

As decision-maker regarding the datas you enrich through your CRM, you are considered the data controller within the meaning of the GDPR, and Leadjet is acting only as a data processor. In this capacity, you are responsible in particular for :

  • complying with all current regulations in force, including the data protection laws,
  • obtaining the explicit consent of the persons concerned when collecting their personal data,
  • ensuring your authority to use the personal data collected in accordance with the defined end purposes and refraining from any unauthorized use.

8) Newsletter and marketing emails

An unsubscribe link should be included in every newsletter and marketing email sent by you.

For those of you that have expressly opted in to receive our leadjet newsletter, you are easily able to unsubscribe by following the “unsubscribe” links included in every email.

9) Testimonials

Leadjet publishes a list of Customers & Testimonials on its site with information on our customers’ names and job titles. Leadjet undertakes to obtain the authorisation of every customer before publishing any testimonial on its website. If you wish to be removed from this list, you can send us an email to hello@leadjet.io and we will delete your information promptly.

10) Third party disclosures

Personal data relating to you collected on our website are destined for Leadjet’s own use and may be forwarded to Leadjet’s partner companies so that we may obtain assistance and support in the context of carrying out our services. Leadjet ensures that it has in place clear data protection requirements for all of its third party providers.

Leadjet does not sell or rent your personal data to third parties for marketing purposes whatsoever.

In addition, Leadjet does not disclose your personal data to third parties, except if: (1) you (or your account administrator acting on your behalf) requests or authorises disclosure thereof; (2) the disclosure is required to process transactions or supply services which you have requested (i.e. to check you are employing best practice in your mailings or for the purposes of processing an acquisition card with credit-card issuing companies); (3) Leadjet is compelled to do so by a government authority or a regulatory body, in the case of a court order, a summons to appear in court or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or, (4) the third party is a subcontractor or sub-processor of Leadjet in the carrying out of services (for example: Leadjet uses the services of an Internet provider or a telecommunications company).

11) Respect for the rights of Users of the leadjet.io website

You have a right of access (ex: check the data concerning you that we keep), a right of rectification (update or correct your data), and a right of deletion (ex: closure of your personal account) of your personal data, as well as a right of opposition to the collection and processing of all or part thereof for the purposes of commercial prospecting, including profiling insofar as it is linked to such prospecting.In addition, it should be noted that these rights offer you the possibility of modifying your notification preferences at any time, by accepting or refusing that your personal data be used within the framework of our marketing or promotional actions.

You can exercise these rights by e-mail to: hello@leadjet.ioIf you exercise these rights, we undertake to respond to your requests as soon as possible.

12) Privacy policy changes

Leadjet reserves the right to update this Privacy Policy at any time, in particular pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our Website or by email, to the extent possible, thirty (30) days at least before any changes come into force. We would recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.

13) Contact us

If you have questions, you can email us directly at: hello@leadjet.io

This policy is effective as of 06 June 2020.

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